Простой сложный разговор. Модель легкого и эффективного общения - Элисон Вуд Брукс

353

Emma E. Levine et al., “Who Is Trustworthy? Predicting Trustworthy Intentions and Behavior,” Journal of Personality and Social Psychology 115, no. 3 (2018): 468; Emma E. Levine, Annabelle R. Roberts, and Taya R. Cohen, “Difficult Conversations: Navigating the Tension Between Honesty and Benevolence,” Current Opinion in Psychology 31 (2020): 38–43.

354

Alison Wood Brooks and Leslie John, “Start with Positive Feedback” (в работе).

355

Hayley Blunden et al., “Eliciting Advice Instead of Feedback Improves Developmental Input” (в работе).

356

Lara B. Aknin and Gillian M. Sandstrom, “People Are Surprisingly Hesitant to Reach Out to Old Friends,” Communications Psychology 2, no. 1 (2024): 34.

357

Erin C. Westgate and Timothy D. Wilson, “Boring Thoughts and Bored Minds: The MAC Model of Boredom and Cognitive Engagement,” Psychological Review 125, no. 5 (2018): 689.

358

Jordi Quoidbach et al., “Emodiversity and the Emotional Ecosystem,” Journal of Experimental Psychology: General,143, no. 6 (2014): 2057; Jordan Etkin, “Choosing Variety for Joint Consumption,” Journal of Marketing Research 53, no. 6 (2016): 1019–33.

359

Hanne K. Collins et al., “Relational Diversity in Social Portfolios Predicts Well-Being,” Proceedings of the National Academy of Sciences 119, no. 43 (2022): e2120668119.

360

Jordi Quoidbach et al., “Emodiversity and the Emotional Ecosystem,” Journal of Experimental Psychology: General 143, no. 6 (2014): 2057.

361

Christopher Welker et al., “Pessimistic Assessments of Ability in Informal Conversation,” Journal of Applied Social Psychology 53, no. 7 (2023): 555–69; Erica J. Boothby et al., “The Liking Gap in Conversations: Do People Like Us More Than We Think?” Psychological Science 29, no. 11 (2018): 1742–56; Adam M. Mastroianni et al., “The Liking Gap in Groups and Teams,” Organizational Behavior and Human Decision Processes 162 (2021): 109–22; Gus Cooney, Erica J. Boothby, and Mariana Lee, “The Thought Gap After Conversation: Underestimating the Frequency of Others’ Thoughts About Us,” Journal of Experimental Psychology: General 151, no. 5 (2022): 1069.

362

John Steinbeck, East of Eden (Penguin, 2002).

363

Daniel C. Richardson, Rick Dale, and Natasha Z. Kirkham, “The Art of Conversation Is Coordination,” Psychological Science 18, no. 5 (2007): 407– 13; Adam M. Mastroianni et al., “Do Conversations End When People Want Them To?” Proceedings of the National Academy of Sciences 118, no. 10 (2021): e2011809118; Sophie Wohltjen and Thalia Wheatley, “Eye Contact Marks the Rise and Fall of Shared Attention in Conversation,” Proceedings of the National Academy of Sciences 118, no. 37 (2021): e2106645118. Krakauer, “The Multiple Effects of Practice: Skill, Habit and Reduced Cognitive Load,” Current Opinion in Behavioral Sciences 20 (2018): 196–201.

364

Erving Goffman, Interaction Ritual: Essays in Face-to-Face Behavior (Garden City, N.Y.: Doubleday, 1967).

365

Katie Koch, “Jazz as Conversation,” Harvard Gazette, April 18, 2013.

366

Jason Pugatch, Acting Is a Job: Real-life Lessons About the Acting Business (New York: Allworth, 2006), 73.

367

J. Rentilly, “Kurt Vonnegut: The Last Interview with One of America’s Great Men of Letters,” US Airways Magazine, June 2007.

368

Fred Rogers, You Are Special: Neighborly Words of Wisdom from Mister Rogers (New York: Penguin Books, 1995), 47.

369

Christopher Isherwood, Lions and Shadows: An Education in the Twenties (London: Hogarth Press, 1938), 65.

370

Fred Rogers, The World According to Mister Rogers (New York: Hyperion, 2003), 160.

371

Harold Pinter, Various Voices: Prose, Poetry, Politics 1948–1998 (London: Faber, 1998), 34.

372

Veep, season 5, episode 1, “Morning After,” directed by Chris Addison, written by David Mandel and Armando Iannucci, aired on April 24, 2016, on HBO.

373

Daniel Jones, “The 36 Questions That Lead to Love,” New York Times, January 9, 2015.